Billing
The sewer system serves approximately 9,500 customers in the Municipality. Sewer charges are no longer billed annually but are now billed on a monthly basis. The current sewer charges consist of a service charge and a consumption charge that is based on the amount of water used in the previous month as shown below as of December 1, 2016:
Service charge per month $ 10.30 per monthUsage from 0 to 2,300 gallons per month $ 3.09 per 1,000 gallonsUsage over 2,300 gallons per month $ 6.28 per 1,000 gallonsProperty on well but connected to sewer system $ 18.00 per month
A vacant property is billed for the service charge even if there is no usage unless the water service has been shut off.
Effective January 2, 2007 the Authority no longer issues a credit to the sewer bill for the filling of swimming pools.
For billing questions, you can either call the Authority office or email us at collections@norristownsewer.org The Pennsylvania American Water Company has stopped providing billing and collecting service to the Authority. The Authority has assumed responsibility for the billing and collecting of sewer charges for its customers.
Payments for sewer charges can be made by any of the following methods:Cash, money order, credit card. certified check and personal check.
IF YOUR WATER HAS BEEN TURNED OFF FOR NONPAYMENT YOU MUST PAY IN PERSON WITH CASH, MONEY ORDER OR CERTIFIED CHECK.
- Personal check or money order mailed using the return envelope provided with the sewer bill.
- Personal check or money order mailed to the Authority office:
25 E. Marshall Street Norristown, PA 19401
- Cash, personal check, money order or credit card in person at the Authority office at 25 E. Marshall Street in Norristown.
The Water Company will continue to bill and collect for water charges to all of the customers in the Municipality of Norristown. This service will not be affected by the change.
Any questions regarding the sewer billing should be directed to the Authority and not the Water Company, either by email. collections@norristownsewer.org or by telephone at (610) 270 - 3190.
Online Bill Payment is available click here
Payments made by credit card will be charged a convenience fee of $3.00 flat fee below $113.00 anything above $113.00 there is 2.65% fee. This fee goes to a third party processor and is not retained by the Authority. In order for us to manage our expenses and still serve our customers with a wide variety of payment options, the convenience fee is assessed on credit card transactions.